Your AI assistant for custom orders

Stop playing 20 questions
with your buyers.

ETSAI collects every custom order detail through a friendly AI chat. Your buyer gets a link. You get a complete spec sheet. No more back-and-forth.

Start Free

14-day free trial. No credit card required. Plans from $19/mo.

How it works

1

Add your product

Describe what you sell. Our AI instantly generates the perfect intake questions for your buyers.

2

Send the link

After a sale, share a simple link. Via Etsy messages, email, text -- however you communicate.

3

Get complete specs

Your buyer chats with a friendly AI that collects every detail. You get an organized spec sheet, ready to fulfill.

The difference

Without ETSAI

  • 4-8 messages back and forth per order
  • 2-5 days to collect all specs
  • ~20 hours/month on messaging (at 50 orders)
  • Specs scattered across message threads
  • Buyers forget to reply for days

With ETSAI

  • 1 link, 1 conversation
  • Under 2 minutes to complete
  • ~0 hours/month — it's automated
  • Clean spec sheet, organized and exportable
  • Buyers finish in one sitting

See it in action

Watch how ETSAI collects a full set of custom order specs in under 2 minutes.

Demo video coming soon

In the meantime, sign up and try it yourself — it takes 30 seconds.

Everything you need

Built specifically for custom order sellers.

AI-Powered Questions

Add a product, and the AI generates exactly the right intake questions. Ring sizes, engraving text, color choices -- it knows what to ask.

Conversational Collection

Feels like texting a friend, not filling out a boring form. Buyers love it. You get better answers.

Etsy Integration

Connect your Etsy shop. Import products with one click. Auto-detect new orders. Intake links ready to share.

Real-Time Dashboard

Watch specs roll in live. Track every order's progress. Copy intake links with one click.

Smart Validation

Character limits, option constraints, required fields -- the AI enforces them all so you never get unusable answers.

Escalation Alerts

If a buyer gets confused, wants to cancel, or asks something only you can answer — you get an instant email alert to step in.

Built for custom order sellers. Works for any product that needs specs.

Jewelry Portraits Apparel Home Decor Custom Signs Engraving Print on Demand Pet Products

Simple pricing

Start free. Upgrade when you're ready.

Starter

$19

per month

  • 25 orders/month
  • 5 products
  • Etsy integration
Start Free Trial

Pro

$39

per month

  • 100 orders/month
  • Unlimited products
  • Priority support
Start Free Trial
Most Popular

Business

$79

per month

  • 500 orders/month
  • White-label branding
  • Everything in Pro
Start Free Trial

All plans start with a 14-day free trial. No credit card required.

Frequently asked questions

How does ETSAI work for my buyers?
Your buyer clicks a link you send them (via Etsy messages, email, text — however you communicate). They see a friendly chat interface where an AI assistant asks them for the specs you need. It feels like texting a friend. No login required, no app to download. Takes under 2 minutes.
What if a buyer gives multiple answers in one message?
The AI handles it gracefully. If a buyer says "I want gold, size 7, with cursive font" — the AI extracts all three answers, confirms them, and moves on to whatever's still missing. It doesn't force buyers through a rigid checklist.
Can I customize the questions for each product?
Yes. When you add a product, the AI generates questions automatically — but you can edit, add, remove, or reorder them however you want. You can also set validation rules like character limits, required fields, and dropdown options.
Does it work with my existing Etsy workflow?
Perfectly. Connect your Etsy account to auto-import products and detect new orders. When someone buys, you just grab the intake link and paste it into Etsy messages. That's it. You can also import any listing by URL without connecting your account.
What happens when a buyer is confused or wants to cancel?
The AI detects frustration, confusion, and cancellation requests. It flags these conversations as "escalated" and sends you an email alert so you can step in personally. You always stay in control.
Can I try it before paying?
Absolutely. Every account starts with a 14-day free trial — full access, no credit card required. Set up takes about 5 minutes. If you're doing custom orders on Etsy, you'll see the value on your very first order.

Let's get you set up. Takes about 10 seconds.